Resources

NGUZO Articles of Association – Last Updated February 21, 2024

NGUZO Association By-Laws – Last Updated July 29, 2022

Nguzo 1st Newsletter – Oct 1st, 2022

2nd Annual Members’ General Meeting – October 29, 2022

1st Annual Members’ General Meeting – May 22, 2021

1. What to do when someone dies – Answers to common questions about what to do, and what support is available, when a loved one dies in Ontario.
2. The Bereavement Authority of Ontario (BAO) – is a government delegated authority administering provisions of the Funeral, Burial and Cremation Services Act, 2002, (FBCSA) on behalf of the Ministry of Government and Consumer Services. Responsible for protection of the public interest, the BAO regulates and supports: licensed funeral establishment operators, directors and preplanners; cemetery, crematorium and alternative disposition operators; transfer service operators; and bereavement sector sales representatives across Ontario. The BAO is wholly funded by licensee fees. See their resources
   

   BAO Resources on Consumer Rights

   • A Guide to Death Care in Ontario
   • Consumer Rights under the FBCSA
   • File Complaints or make an Inquiry

   BAO For Death Care Resources

   • Family-Led Death Care
   • Grief and bereavement counselling services in the province
   • Important Information and Funeral Planning Guide
   • Pre-Planning Tool

   BOA Contacts – https://thebao.ca/contact-us/

3. The Ontario Funeral Service Association Resources – The Ontario Funeral Service Association is the leader in advocacy and ethical business advancement for the independent and family owned funeral homes in Ontario, providing Members with professional development, support, resources and peer networks. See their resources:
   • Grief Support
   • Funeral Organization Resources
   • Grief Support Resources
   • Frequently Asked Questions
   • OFSA Resource Videos
   • Find a Funeral Home

4. Funeral Service Association of Canada (FSAC) is the leading national funeral service association that represents funeral homes, cemeteries, crematoriums, bereavement sector suppliers and other funeral service professionals. An essential ally and advocate for our members, we are dedicated to promoting the value of meaningful end-of-life services and events through education, public awareness, legislative guidance and advocacy. See their resources
   • Death Benefits & Financial Assistance
   • Grief Links
   • Young Children and Loss Links
   • Hospice & Palliative Care Links
   • Suicide Links
   • Canadian Consular Services: When Death Occurs Away from Home
   • Traveling With Cremated Remains
   • Scattering Cremated Remains