FAQs Archive

Q: Q14. What do I do when death occurs?

At Home: Call your family doctor (or the last doctor the patient had seen) for a home visit (for the due process) and issuance of a Medical Certificate of Death (Form 16) or call 911 and the body will be transported by an ambulance to the Hospital where after the due process a Medical Certificate of Death (Form 16) will be issued and the body will remain in the Morgue until the other formalities are completed. In the Hospital: Hospital will complete the due process and issue a Medical Certificate of Death (Form 16) and the body will remain in the Morgue until the other formalities are completed. Source: https://ottawamosque.ca/services/death-arrangements/

Q: Q13. What happens if I do not pay Top Up contributions on time?

If the top-up money is not received after 30 days, you will automatically be WITHDRAWN from NGUZO membership. All contributions you have made are non-refundable and, therefore, no refund of any portion of unused or used funds. If you wish to enroll back, you will be required to start the registration process again

Q: Q12. When will a NGUZO member pay Top Up contributions?

NGUZO adult members will have 30 days to send in $25 (OR $15 in the event of the death of a child of a member) to top-up their Commitment money to $50, i.e., by refunding the $25 or $15 used towards the payout made to the beneficiary(ies) of a deceased member or member child

Q: Q11. How much will a beneficiary(ies) expect to be paid in case of a death of a member?

NGUZO payout amount will always depend on the number of registered members at the time of the event. If a death of a 21yrs and older NGUZO member occurs and there is 300 adults’ registered members, each member’s commitment fee will contribute $25, making a total payout amount of $ 7,500 If a death of an under 21yrs NGUZO member occurs and there is 300 adults’ registered members, each member’s commitment fee will contribute $15, making a total payout amount of $ 4,500 Below is an example of the payout calculation in the event of the death of a child of a member The family of Mr. Kimasomaso (a member of NGUZO) loose a child in a car accident Mr. & Mrs. Kimasomaso are members of NGUZO, and their child was registered under their membership The death is verified, and the funeral and or burial arrangements are on the way The expected contribution to be given to Mr. & Mrs. Kimasomaso will be calculated, as shown in Table 1 on the NGUZO Articles of Association 3.4.2. Top Up Contribution Amount and Process, based on the number of NGUZO registered members.

Q: Q8. What is the death reporting procedure?

NGUZO will only attend to deaths of those registered as members and the children registered under their parents. Death of a member MUST be reported to NGUZO as soon as it occurs (at least within 24 hrs from the time the death occurs). Please notify NGUZO by completing an online form for Reporting a Death which can be found in https://nguzo.ca/nguzo-payout/ NGUZO volunteers will contact the person who reported the death to gather more information. NGUZO will contact the deceased member listed beneficiary(ies) NGUZO will notify all other NGUZO members about the death that has happened (naming the deceased and family) NGUZO will not discuss or announce the cause of death that is usually shown on the death certificate NGUZO members are encouraged to respect the bereaved family’s privacy during the time of mourning.